The end of 2024 is but a few weeks away. Festive Season music is being played in the malls. People are planning their Festive Season holidays. At this time Team Health Focus wish to thank you for continuing to support our business. We are very grateful to be of continued service to you and we look forward to being of further service in the year to come.
It has been 36 years since our business started and we have grown from humble beginnings, when DOS was still the operating system of choice, to being operational in seven countries across Africa. Our motto is one of continual product development, and this continual development reaps rewards in your practice as our products improve and bring you better features and functions.
Our flagship practice management software, Eminance, is fully loaded with many features and options, many of which you may not use on a day-to-day basis. We find that practices use around 30% of Eminance's features on a daily basis as this covers the normal daily duties. However, Eminance is an advanced piece of kit and customers who call in to ask us if we can add some feature to Eminance are often surprised to hear that the function they are wanting has been there all along. No need to be surprised; you can stay updated by keeping an eye on our FaceBook page and the Blog tab of our website. You can also attend any of the Advanced Workshops that Sarah Khan and Morne Dirks host. You will be pleasantly impressed with the knowledge they are able to impart to you and your practice staff.
Don't forget that Eminance has a complete Online Diary system that enables your patients to book directly into your diary from the convenience of wherever they are. We also have the Hoya integration for Optometrists to order directly from within Eminance to Hoya Lab. Our Cloud Backup solution is being extremely well used and has already saved a few practices from losing everything. Make this part of your month end procedure. Eminance integrates to Xero accounting. Eminance integrates to WhatsApp single messaging. If you want to make use of Cloud software, we have the solution for you. Our developers are busy every day with making improvements to our practice management software and most of these improvements are suggestions from customers like you.
Economic growth has been slow to stagnant in 2024 with not much good news on that front in 2025. Whilst the inflation data being reported on from Stats SA and government is around 6% I'm confident that you will agree with me that this is not the rate of inflation being felt on the street. However, we are able to keep our annual fee adjustment as low as possible. With this in mind, your January invoice will reflect an adjustment that has been kept to 6%.
Please remember that our Software Support Centre will be closed from Friday the 27th December until 08h30 on Thursday 2nd January 2025. We will have two software support agents on duty over the three working days that we are closed. You can call 087 750 8157 as per normal however please bear in mind that there will be no switchboard operator on duty over this time and your call will be handled automatically by the system.
Team Health Focus wishes you, your family and your practice a restful and safe Festive Season.